Ozanne goes above and beyond to help patients and draws smiles on faces of others
Every month the Office of Student Services with the College of Optometry seeks nomination from the faculty, staff, and students of the college in an effort to recognize one student who exemplifies our student body. This month's recipient is a true reflection on what we look for in a student at UMSL College of Optometry.
The Student Spotlight for April 2016 is:
Ashley Ozanne (Class of 2016)
Ashley was chosen as April 2016 Student Spotlight winner because of her do "whatever" it takes attitude.
According to the person who nominated Ashley commented, "Ashley had a very accommodating attitude when confronted
with an unfair situation. Due to an error made by a local school, Ashley ended
up visiting the school multiple times to make the situation right".
Ashley demonstrates a real commitment to the community. She was scheduled to dispense with another student to a local school after the Mobile Unit visit. She took the glasses to the school and was not given the opportunity to dispense because the front desk person told her just to leave the glasses and the nurse would take care of it. Well, the nurse called us the next business day and was upset because she didn’t feel qualified to dispense the glasses herself. I contacted Ashley and the other student to find out why the glasses hadn’t been dispensed on the previous day and Ashley immediately responded with an explanation and an offer to drive over and dispense right then. I knew the students were busy with studying for finals and I hated to ask her to do that since it was the school’s fault, but the nurse insisted we send someone. Ashley went without complaint and then to top it off, she contacted me about a pair of glasses that were not for that school but had made it into the box. She again offered to drive to the other school and dispense the stray pair. I told her that wasn’t necessary but I really appreciated the offer.
Ashley was so positive and willing to correct the issue - the whole time never placing blame or showing any frustration. She was very pleasant to me and made me proud of the caliber of students in our program.